Care & Support
Long-term care for a portfolio of client sites
Role
Technical consultant
Year
2022—2026
Stack
Next.jsWordPressDockerGitHub ActionsSentryUptime monitoring
The task
Launched sites don't maintain themselves: dependencies rot, rankings drift, small bugs stack up. Several clients needed one person who knows their codebase and keeps everything healthy — without hiring a full team.
Stages
Observability first
Error tracking, uptime checks and Core Web Vitals monitoring on every property — problems surface before clients notice them.
Steady cadence
Monthly dependency and security updates, quarterly performance reviews, a prioritized backlog for feature work.
Transparent reporting
Clients get short human reports: what was done, what it changed, what's next — trust is the product here.
The results
uptime across properties
longest ongoing engagement
critical fix response time